Privacy Policy

Last Updated: November 17, 2025

Vitayur LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

● Personal identifiers: name, address, email address, phone number

● Payment information: credit/debit card number, billing address (handled by Authorize.net)

● Device and usage data: IP address, browser type, device ID, operating system, referral URLs, pages visited, and session duration

● Order history and support interactions

● Marketing preferences and opt-in status

● Independent Business Licensee(IBL) referral information, if applicable

We may also collect demographic information or responses through surveys, promotions, or contests on a voluntary basis.

2. How We Use Your Information

Your personal data may be used for the following purposes:

● To process transactions and deliver orders

● To manage your account and support customer service requests

● To send transactional emails and shipping confirmations

● To improve site functionality and user experience

● For marketing communications (if you opt in)

● To detect and prevent fraudulent or unauthorized activity

● To comply with legal obligations

3. Consent

By submitting personal information for a transaction, order, or support request, you consent to our use of it for that purpose. For secondary purposes like marketing, we will obtain your explicit consent or provide a way to opt out.

Withdrawing Consent: You may withdraw consent at any time by emailing us or writing to:

Vitayur LLC
3401 Hartzdale Drive, Suite 103B, Unit #848
Camp Hill, PA, 17011

4. Information Collected from Independent Business Licensees (IBLs)

If you apply to or participate in our Independent Business Licensee ("IBL") program, we collect additional information necessary to support your business relationship with us. This may include your legal name, contact details, tax identification number (e.g., SSN or EIN), and payment preferences (e.g., bank account information for commissions).

We use this information to:

● Process IBL applications and manage accounts

● Track sales, referrals, and downline performance

● Administer commissions, bonuses, and direct deposits

● Fulfill legal obligations, including tax reporting

● Provide IBL-specific communications, training, and compliance notices

We may share IBL data with trusted third-party platforms that support commission tracking, customer referrals, or financial processing. We do not sell IBL personal information to third parties for marketing purposes.

Participation in the IBL program is governed by our Independent Business Licensee Agreement. By joining the program, you consent to our collection and use of your information as outlined in this Privacy Policy.

5. Payment Processing

We process payments securely through Electronic Merchant Systems (EMS) using the Authorize.net gateway. Your payment data is transmitted securely via encrypted connections (SSL/AES-256). We do not store full card details.

Authorize.net complies with the Payment Card Industry Data Security Standard (PCI-DSS). Data is used solely to complete transactions and is securely tokenized or discarded afterward.

6. Hosting and Platform

Our website is powered by a secure backend infrastructure using a custom front-end interface, back-end content management, and an e-commerce system. Hosting is managed via Google Cloud Services and Amazon Web Services (AWS). All systems are secured with industry-standard firewalls, encryption, and access controls.

7. Tracking Technologies

We use cookies, pixels, and analytics tools to monitor site performance, improve user experience, and support our marketing campaigns. These include:

Cookies

Cookies are small data files stored on your device. We use them to:

● Remember login sessions

● Maintain shopping cart contents

● Track user behavior for analytics and advertising

Google Analytics

Tracks user behavior on the site. Learn more and opt out:
https://tools.google.com/dlpage/gaoptout

Meta (Facebook) Pixel

Helps us measure ad effectiveness and retarget users on Facebook/Instagram. See Meta's privacy policy:
https://www.facebook.com/policy.php

TikTok Pixel

Tracks user behavior for ad attribution and remarketing. Learn more:
https://www.tiktok.com/legal/page/us/privacy-policy/en

You may opt out of interest-based advertising via:
https://optout.aboutads.info/

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Non-essential data may be anonymized or deleted after a defined retention period.

9. Disclosure to Third Parties

We may share your information with service providers to perform operational functions (e.g., shipping, marketing, payment processing). These third parties are contractually obligated to use the data only for specified purposes and to protect it under confidentiality terms.

We may also disclose your information if required by law, to protect our legal rights, or in connection with a merger or sale of the business.

10. External Links

Our website may contain links to third-party websites. Once you leave our site, we are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before submitting personal information.

11. Your Rights (U.S. State Law Compliance)

Depending on your state of residence (e.g., California, Virginia, Colorado), you may have specific rights:

● The right to know what personal data we collect and how it's used

● The right to access, correct, or delete your data

● The right to opt out of the sale or sharing of personal data

● The right to limit the use of sensitive personal data

● The right to non-discrimination for exercising your rights

To exercise any of these rights, contact us using the details at the bottom of this policy. We will verify your identity before processing your request.

12. Children’s Privacy

Our services are intended for users age 18 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us, and we will delete it.

13. Security

We implement reasonable safeguards to protect your personal data, including encrypted data transmission (SSL), secure hosting, and access restrictions. While no system is entirely secure, we follow PCI-DSS standards and routinely monitor for potential vulnerabilities.

14. Orders

When you place an order, we collect contact and payment details to process and fulfill it. If there is an issue with the order, we may contact you using the provided information.

15. Surveys, Contests, and Promotions

Participation in surveys or promotions is voluntary. We may collect contact and demographic data for entry and fulfillment. This information will be used only for the stated purpose of the campaign.

16. Sale or Sharing of Personal Information

We do not sell your personal information. We may share it with service providers for purposes such as analytics, marketing, and fulfillment, in compliance with applicable privacy laws.

17. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting. If material changes are made, we will notify users via the website or email.

18. Contact Us

For questions, data access requests, or to exercise your privacy rights, please contact:

Vitayur LLC
Re: Privacy Compliance Officer
3401 Hartzdale Drive, Suite 103B, Unit #848
Camp Hill, PA 17011

Email: [email protected]